Your input is important to us.  Here are some testimonials from our clients:

Submit a Testimonial
  • Help when needed

    Sue has been a godsend and continues to support and advise me in everything to do with my son's NDIS plan, from writing goals and formulating a strategy for the plan review, to what to write in an email to the LAC (yes, I felt intimidated by my LAC). Her knowledge and life experience e is amazing; I am learning so much from her. I have also felt really supported as a carer eg being encouraged to go away with friends for a booked weekend away instead of cancelling and sitting at home pondering on an upcoming planning meeting! She brings perspective into my life with humour!

    By Liesel Woo (NSW), April 2021

  • When I first heard of Idareu a  year or so ago, I immediately made the call to Sue. She was very supportive, sympathetic and knowledgeable.

    I recently needed some help with my new plan review and she and Melissa helped with with the process of matching my daughters needs and requirements in par with NDIS criteria.

    I hope to continue the supports ongoing with Idareu, and have all faith in their ability to assist you or your family member in which you support. 

    I can never thank them enough and their professional standard in which they assist. 

    By Megan Madex (Ashlyn's Mum), April 2021

  • Navigating the NDIS can be both confusing and stressful. This is where iDareU came in and I haven’t looked back. The support received from Sue and Sally has been nothing short of exceptional. My initial enquiry was to obtain support for my son’s NDIS plan review and I've come away with so much more! I was blown away by the level of support I received and this has continued well beyond the meeting.  

    The knowledge and expertise Sue and Sally have in this field is phenomenal. iDareU took away my concerns, queries and stress by providing me with their full support. Having iDareU by my side throughout the whole process made the experience easier to navigate. Their extensive knowledge, professionalism and guidance equipped me to better advocate my son's needs. Nothing was ever a problem and there were no questions left unanswered....and believe me I had lots of them!  

    Thank you from the bottom of my heart for going over and above to support our family. It’s an enormous relief knowing I won’t have to go through the stressful process of a plan review on my own again. Most of all, thank you for your services which increased my sons plan significantly and enabled him to access the additional supports and services he required. 

    I must also mention how grateful I am to still have your ongoing support which covers such a broad range of services. Thank you for being right beside me every step of the way. I'm personally touched by your dedication and passion to supporting others. The iDareU team is truly inspiring! Please don’t hesitate in reaching out for help. Sue & Sally are two amazing women who really do care. 

    By Melissa, March 2021

  • Thank you!

    I had a meeting with you quite a while back in 2020 about my daughter and NDIS. Last year she got less than $7000 in her plan. This year, with your help, she got $18,000!!!!

    I am so grateful and wanted to thank you.

    This will make such a difference for her life going forward.

    By Josie (QLD), February 2021

  • A huge thank you to iDareU

    We are ever so grateful to Sue and the iDareU team they helped us navigate our way through the NDIS application with a great outcome after being knocked back twice. Sue is so patient , passionate and certainly knows her stuff!
    We would whole heartedly recommend iDareU and can’t thank Sue enough for her continuing support.

    By Julie S, December 2020

  • Truely grateful

    Sue from IDareU was so understanding and empathetic to our situation. Her expertise and experience was so refreshing. She was able to support us in revising our plan and successfully achieving the outcome we deserved.

    We are truely grateful for her help and care.

    By Bryony, October 2020

  • NDIS support you deserve

    After years of trying to do it on my own, I succumbed and admitted to needing help.  I thought I had everything under control and was doing all that I could to give my daughter the life she deserved.  I was wrong!  I was tired, overwhelmed, and at the end of my tether.  

    At a time of crisis, Sue Dymond stepped in to ensure I had all the necessary supports in place and issues were escalated where required.  Her knowledge of the NDIS scheme and disability services is remarkable.  She helped our family to take stock, dream big, think, take charge, stay informed, and keep connected.  Without her assistance, we would not be where we are today.  Everyone needs a guardian angel and she is ours.

    By Georgia C, September 2020

  • Don’t go to the NDIS without iDareU

    The no. 1 important weapon that you need to have for your NDIS journey is Sue Dymond and her fabulous team at iDareU

    From my first contact with Sue I knew in no uncertain terms that this woman knows her stuff. Sue is such a strong advocate with an incredible knowledge of the NDIS and the disability sector. I wasn’t even sure that my daughter would qualify for NDIS. We now have an approved plan and I have no doubt that without Sue’s help that I wouldn’t have been able to present a case for my daughters needs with the same expertise that Sue brings to the table.

    Planning for the NDIS can be an absolute minefield, Sue met with me prior to our meeting to go through all the information we’d need to have. She accompanied me to the planning meeting and I was so grateful as she was able to clarify many unclear and ambiguous questions.

    Since having my daughters plan approved, Sue’s wealth of knowledge and information has be invaluable in setting up services and finding the right care workers. I feel so much more able to manage and know that I have Sue and iDareU for backup and support

    All I can say is a big thank you for her passionate energy and support, don’t go near the NDIS without iDareU

    By Sharron P, April 2020

  • My Experience with Sue and iDareU

    My experience with Sue and idareu has started a life-changing shift for my sister! After 2 years of losing the battle of understanding, navigating and really getting anything out of the NDIS, Sue was able to turn this around for us immensely! I've described her to my Mum as some sort of 'Angel on Earth' for our family and one that we didn't see coming! Since I met with Sue we have very successfully (and confidently) put together a strong review meeting that resulted in a great new plan that also has the foundation for future plans. Sue gave me clear instructions and reasons for why I needed to get reports done, what reports I needed to get, how to produce relevant goals, carer statements etc - you name it we went to the review meeting with an arsenal! To have Sue at that meeting as an emotional and professional support was remarkable - I can't imagine having done it on my own and without her I feel the outcome may have been very different.
    Sue has given me the confidence to take on the 'nominee' role for my sister, plus encouraged and is supporting me with self-managing! I would not have done this without her and I'm just so thankful I had her guidance and now her teachings on the day-to-day aspects. This has opened up a whole world of flexibility as to how we can actually improve every aspect of my sisters life. Her understanding of what my sister needs and how we could go about trying to improve her situation has been the icing on the cake of her in-depth understanding of the system itself - on both accounts she is amazing! Sue is an inspiration and someone I'm so grateful to have met - right when I needed her! She is genuine, highly knowledgeable, generous, practical and fun! She is my guiding light.

    By Louise , April 2020

  • Amazing Support

    The support Sue provided me to help navigate the NDIS application process was amazing.  I wouldn’t have known where to start on my own, and she is a brilliant advocate both before, during and after the planning meeting.  She is passionate about helping us make the most of the funding and services available, and without her help I would have not understood how to use the funds provided for maximum benefit. Therapy providers have complimented us on our excellent goals, which Sue was instrumental in helping us articulate. If anyone is applying for NDIS, I would recommend having Sue by your side!

    Alison S  Feb 2020

  • Sue’s our superhero

    We have been connected with sue and IdareU for a few years now and we would honestly be lost without the strength and empowerment and knowledge she instills in me every time we talk. Sue has empowered and encouraged our family through the disability world equipping me with tools too navigate the new and constantly changing NDIS!
    Sue has been fundamental in helping us utilise our plan to the fullest, empowering me to question when organisations aren’t doing what they are required to or who are pressuring us to sign agreements That we don’t have to sign. Sue’s incredible knowledge of the system and constant new discoveries she excitedly shared with you is the reason we walked out of our second plan meeting with a plan that not only works again but with an increase in budget. Sue’s patience, education, genuine care and determination to help and empower families is infectious and I’m so incredibly grateful to have her in our life.

  • NDIS Planning Meeting Support

    Today started out as nerve wracking, as I counted down the hours that I was to front up to the NDIS office for my Daughter's second NDIS Planning meeting.
    I knew I was in good hands though, as the wonderful powerhouse that is Sue Dymond attended the meeting with me as my Daughters advocate.
    Our first NDIS plan was disastrous, and fell short of what was needed, and had left a bad taste in my mouth, and a lot of stress.

    I was extremely well supported by Sue, prior to today's meeting, and our Pre Planning meeting was vitally important.
    Sue's knowledge and experience with the NDIS proved invaluable to me during today's meeting.
    I feel confident that this next Plan will more truly meet my daughters needs and goals.

    My sincere thanks Sue, your support today was invaluable, and you are a true friend.

    Lyn, July 2019

  • It has been very reassuring to have somebody like this to support me

    I am the mother of an adult daughter with Down syndrome and have just completed my first year as a self-managed NDIS participant. 

     I was initially reluctant to take on self-management but, with the help and encouragement from Sue Dymond and iDareU, I gradually became more confident and able to tackle the challenges it threw up. Sue has an extensive knowledge of how the NDIS works and it has been very reassuring to have somebody like this to support me. Throughout the year Sue has always made herself available to answer questions and deal with any problems, no matter how big or small. As the mother of a disabled daughter she has a deep understanding of the problems faced by carers and has a realistic and practical approach to her work – and a great sense of humour. 

     iDareU has recently assisted me with my plan review, helping me to present my case in the best way possible. I had support before, during and after the interview and, despite some complex family issues, I ended up with a plan better than I had hoped for. I would strongly recommend iDareU as a support service for carers.  

    JOY June 2019 

  • C&M your Belonging WORKSHOP

    I left there today feeling very sure that I would be doing things quite differently from now on….
    Daniel had an appointment with a podiatrist this afternoon (straight after the workshop) and I declared to him on the way that I thought he could handle the interaction with the receptionist (giving his name, etc and then dealing with the payment after & making a new appointment time).
    He did so with minimal assistance from me and, as I said to my husband this evening, the pride and sense of achievement for Daniel with this small task was so obvious!

    The other interesting aspect with this interaction was the response of the receptionist who, to be perfectly honest, I had not particularly warmed to in the past.
    She seemed to be so attuned to what I was attempting to achieve and treated Daniel with such respect &and dignity and actually seemed to be very pleased with the whole situation, herself!!!
    Thanks Sharon

    Date of Posting: 25 February 2016
    Posted By: Sharon O'Shea

  • Creating & Maintaining your Belonging workshop

    Hi Sue,
    Your workshop was very good. You gave everyone the opportunity to express themselves, tell their stories.
    This is something, as you know, that us mums cannot share how we feel or have someone to listen to us, and understand what we are talking about.

    Date of Posting: 25 February 2016
    Posted By: Cathy Kasiaras

  • Today I had the absolute pleasure of meeting Sue Dymond.

    I attended one of her Workshops regarding the NDIS and wow what an amazing Workshop! This Workshop I would recommend to anyone who may have any involvement with the up and coming NDIS. I now feel very positive, excited and empowered about the NDIS.
    Sue is incredible I absolutely love her spirit and passion. Highly recommended

    Date of Posting: 18 June 2016
    Posted By: Fiona Goodman
    Carer with ASD child, CHIRNSIDE PARK

  • Oh no, the NDIS!

    Before attending the Imagine Better Workshop I felt:
    Oh no the NDIS… another thing to worry about and think about, I’ll just ignore it, put it on the back burner it will sort itself out, NOT. Oh no roll out, poop, what do I have to do its all too hard!
    When I left the Imagine Better Workshop I felt:
    Yay for iDareU. It was a very down to earth, practical presentation of how to prepare for the implementation of the NDIS. A step by step overview of the process by a presenter who walks in our shoes. That was really significant for me. Sue is a carer not a bureaucrat.
    As a result, I have been able to:
    CALM DOWN, review the notes and think about what we need to do before the NDIS goes live in my area. I am also committed to attending any future workshops.
    I would highly recommend this workshop to anyone who feels overwhelmed with just the thought of NDIS. Make a start and take one step at a time.

    28 June 2016
    Posted By: Sue Lovegrave

  • Thanks for the info and the workshop

    Hi Sue,
    Thanks for the info and the workshop which I really enjoyed. I passed on the information that I received to several people who were unable to attend. I think they are a little more at ease about the NDIS now,

    Thanks once again, Alison

    28 June 2016
    Posted By: Alison

  • I left there today feeling very sure that I would be doing things quite differently from now on….

    Daniel had an appointment with a podiatrist this afternoon (straight after the workshop) and I declared to him on the way that I thought he could handle the interaction with the receptionist (giving his name, etc and then dealing with the payment after & making a new appointment time).
    He did so with minimal assistance from me and, as I said to my husband this evening, the pride and sense of achievement for Daniel with this small task was so obvious!
    The other interesting aspect with this interaction was the response of the receptionist who, to be perfectly honest, I had not particularly warmed to in the past.
    She seemed to be so attuned to what I was attempting to achieve and treated Daniel with such respect &and dignity and actually seemed to be very pleased with the whole situation, herself!!!

    Date of Posting: 28 June 2016
    Posted By: Sharon

  • I would highly recommend this workshop to any parent and carer

    Before attending the Imagine Better workshop, I felt extremely lost on what NDIS is all about and was not sure that my daughter is eligible for NDIS even though she is currently on Future For Young Adults funding (post- secondary school).
    When I left this workshop I felt very confident on what NDIS is, it’s rollout schedule, how it impacts my daughter and the ability for us – as parent and carer – to use NDIS funding to develop her further. We are also now sure about how FFYA will roll-over to NDIS.
    We are also very much empowered and encouraged by Sue to proactively plan for our daughter’s future and not rely on organizations or others .
    As a result of this workshop I have been able to:
    • Understand NDIS and the language around it.
    • Start looking at engaging a Case Manager to help with obtaining further assistance for my daughter & using language that is appropriate to maximize success.
    • Connect with other people and organizations that are able to provide further resources and assistance.
    Be persistent with officialdom – not taking “no” for an answer!
    I would highly recommend this workshop to any parent and carer who:
    1.) needs to know about NDIS and how it relates to their child / disabled adult
    2.) feels down and is unsure on how to handle their child’s disability and plan for the future.

    Date of Posting: 28 June 2016
    Posted By: Joyce & Beng Chew

  • Imagine Better & Goal Setting Workshops

    As a result of attending the Imagine Better & Goal Setting workshops I have been able to:

    • Be prepared for my meeting with an NDIA planner. I felt empowered to stand up for the rights of my son.
    • I was able to ask specialists for supporting letters and suggest what they needed to include in such letters to support my son’s plan.
    • Knowledge and preparation were the key elements to get the best possible support plan for my son.
    • I was able to achieve a very good outcome for my son.
    • We had a face to face meeting with a planner.
    • I gave the planner all my support letters and my filled out iDareU NDIS checklist that clearly stated where my son’s needs were.
    • My son is now in the NDIS with a better package than he had before .

    I would highly recommend this workshop to anyone who wants for find out about the NDIS and the process you need to go through to help your family member get the best possible outcome from the NDIA planner.

    Sue is: supportive, shares great information, and talks in language that is easy to understand. She helps you navigate the core jargon that you need to understand and use. She helps people with the transition into the NDIS. I can’t thank her enough and highly recommend her workshops.

    Heather Mathews - June 2017
    A happy participant of iDareU workshops, Melbourne

  • Thank You

    Thank you again iDareU for sharing a wealth of information and support. At the Carers Toolbox workshop on Saturday at YourDNA, I felt overwhelmed to discover how many resources there are out there! Your workshops are amazing, warm, fun, generous and supportive. I am so thankful to have found you!

    Lyn Krejci - July 2017
    I am Mum/Carer to my 33 year old Daughter Jacqui, Mooroolbark

  • Information and Guidance

    Before coming to this workshop I was totally confused and did not understand a lot of the things that my son was entitled to as a child with a disability.
    I left this workshop feeling more informed about the services and availability of services for people with disabilities.
    Sue gave me information and guidance towards accessing the services that are available for people with disabilities
    I would highly recommend a workshop run by Sue for anyone who needs to access the NDIS or has a person with a disability as the information she provided to me was very informative and it was a very relaxed and well run workshop. I look forward to receiving further guidance at the next workshop I attend by Sue.

    Maureen Owen - July 2017
    Carer who attended the Carers Tool Kit workshop

  • I know it’s late, but I just wanted to thank you.

    Tomorrow I'm getting a call from the NDIS, to let me know who my planner is. As we have mega complexities in our life, we need a senior planner with lots of experience in disability.
    I am completely overwhelmed and we are at crisis point.
    Apparently someone is coming out next week and I was in a tail spin, as I didn't have any notes in place for the plan.
    I randomly dug out a notebook from the cupboard and saw it was the iDareU NDIS workbook I got from your workshop.
    Basically it covered so many things I needed that I have now drafted a blueprint to work off and feel more empowered and less stressed.
    So I just wanted to say THANK-YOU!!!

    Emma Gierschick - July 2017
    Carer who attended Imagine Better workshop

  • IdareU 1 on 1 testimonial

    Having a one on one pre-planning meeting before getting my N.D.I.S plan done was invaluable and prepared me for the questions and process.

    Sue gave me lots of tips to ensure that I was as organised as possible and would show that I had given much thought to what supports were needed and these were justified.

    Some of the questions asked during the meeting were very ambiguous and unclear - luckily Sue came with me to the meeting and gave clarification where needed.

    I have NO DOUBT that without this preparation and support that it would have been a very different outcome and I would have ended up with minimal funding that was insufficient to meet my needs. My advice is to take advantage of the knowledge that Sue has and information that she can share with you in an individual presentation.

    In my experience, it is worth EVERY cent to receive a positive outcome and a plan that provides the support and services that you need in order to achieve a fulfilling life.

    Tracey Jackson - June 2018

  • 1 on 1 Testimonial

    I am the mother of a 27yr old daughter with an intellectual disability. Having heard so many horror stories about the NDIS process, I decided to employ a professional to guide me through the maze of planning. I chose Sue Dymond from iDareU. Sue is a single mum with sole care of her 26yr old daughter with Down syndrome, so she had a working knowledge of the needs and aspirations for my myself and my daughter.

    Sue met with me before my planning meeting to familiarise herself with our family and social situation, and to get a feel for the outcomes we wanted. What particularly impressed me at this point was Sue’s insistence on aiming high; on not being afraid to ask for all we needed. I tend to put my head in the sand when it comes to my daughter’s future, but Sue was adamant about starting to address possible future needs. She also made me see that, as parents of special needs children, we often accept as normal the work we do for them. Time and again she would ask “did you do this for your other daughter when she was 27?” Inevitably, the answer was no.

    I had two planning meetings and Sue was present at both taking an active role as my advocate and providing much needed moral support. Throughout, she was open, honest and realistic and not afraid to argue my case! I was blown away by her knowledge of how the system works and its possible pitfalls.

    Sue is a genuinely caring person who will fight for what she thinks is right. I cannot recommend her highly enough. The money I paid Sue was a great investment; not only did I get the plan I wanted, I got great support and peace of mind.

    Chris Pool - July 2018

  • I have an acquired brain injury, not an intellectual disability.

    Just recently I was interested in making an NDIS application and I wished to have someone to advise me on how to best fill out the paperwork so I asked a disability self-advocate and he recommended Sue Dymond, a lady not heavily involved in ABI self-advocacy I don't think.
    Nevertheless I took up his recommendation and I'm so glad I did. My application was successful; I scanned and emailed a copy of my completed application form and Sue suggested appropriate alterations and the correct lingo to use.
    Unlike a leading intellectual disability organisation, iDareU and Sue Dymond in particular adhere to the mission statement and cater for ALL disabled people.

    Peta Ferguson - November 2018

  • Do you need some NDIS Support?

    I just wanted to say that if anyone is feeling overwhelmed with figuring out their NDIS plan and needs a hand to hold, I can't recommend Sue Dymond from iDareU enough.

    She helped me create really great plans for my two kids, helped me write them in the right language (so they wouldn't get rejected) and sort out all the supporting information, she even came with me to my planning meetings with the NDIS people (we had a very prickly/aggressive co-ordinator and Sue was amazing!)and as a result of all of her support, we got our plans approved, they are great plans and it all happened in record time.

    She even spent time with me afterwards we got the money helping me set up my bank account and my NDIS pages on MyGov and talked me through self-management. The whole thing cost me practically nothing and she made the whole process easy. She can even recommend providers and services, if you are trying to find people.

    Please, if you are struggling, don't try and do it all yourself, particularly if you are the mum of more than one kids on the spectrum - contact Sue from www.iDareU.org.au - she'll have you sorted in no time.

    And just in case you are wondering - I am a satisfied mamma, not a sales rep, I just really appreciate all the support I just got and wanted to share it in case it helps someone else.

    Kat - April 2019

  • The Marsham Family 2018

    After attending an iDareU workshop I walked away feeling incredibly confident to deal with a disability scheme that was lacking a lot of confidence! Sue gave us all great tips, and many amazing connections to get us pre plan ready.

    Unfortunately we had a horrific experience with the NDIS planning meeting and I couldn’t believe my luck when I saw Sue was now offering 1:1 support! A desperately emailed Sue who responded with such sincere concern, love and support and most amazingly ACTION! Sue was my savior while I was falling apart. She sat with me pulling apart our plan and contacted the appropriate people, speaking on my behalf when I could no longer talk and DEMANDING answers, change and immediate support.

    Sue is such a strong advocate with an incredible knowledge of the disability sector and the NDIS. Sue attended our face to face review and advocated for our entire family and I can honestly say I would not have got through this without her! Sue and iDareU are an invaluable service that I am so grateful to be a member of and highly recommend to you all! Sue was worth her weight in gold and it shows in how successful our new NDIS plan is.

    There are not enough thank you’s that can be said to show how grateful we are!